SmarTrack Reach Truck Installation Video
Author: admin
Out of Service
Now that SmarTrack® has been configured and the parameters are in place, let us get the most from this powerful fleet assistant and look at one of the advanced features available to you. The out-of-service feature of SmarTrack is a better way to manage machine breakdown and service events without...
Out-of-Service Management
The out of service of machines can be managed via the web portal for any user with at least the Machine & Operator Management role. The current status of machines is visible and also the reason for the out of service. The status and reasons can be modified, and these changes are updated on the...
Customer Requirements
SmarTrack® User Guide: Customer Requirements Congratulations on winning your deal that includes RCT SmarTrack®. We are confident that your client will find it to be a reliable, easy-to-use fleet management tool that can provide a host of information to assist them in developing a more efficient,...
Custom Reports
The website features a comprehensive list of reports which are referred to as custom reports. These reports can be customised to adjust the reporting period, equipment being reported, and the title of the report. In total, up to 19 different reports are available: Machine Category Daily Hr Utilisation...
Email Alerts
The system tracks events and delivers alerts via email to a maximum of 10 recipients. Email alerts provide site and fleet managers with rapid notification of an event when it occurs. In total, up to 16 email alerts are available. Bypass Detection Checklist Communication Failure Excess Idle Impact...
Email Reports (Report Subscriptions)
You can subscribe to reports and have them delivered via email daily, weekly, or monthly. The selection of reports is the same as those available through Custom Reporting, in both summary and detailed reports. Email recipients must be existing account users or must have the same email domain as the...
Global Reporting
Global reporting is a graphical reporting feature with the ability to display data beyond a single site. The resulting report data from multiple sites becomes very powerful for comparisons and exception detection. There is a comprehensive set of tools to filter and sort the data sets along with export...
Live Reporting
SmarTrack provides a number of live site reports to view current data quickly. Current Activity This provides a list of machines that are currently in use on the site. Also provided are two pie charts with one representing the use of machines on site, and the other representing the utilisation of...
User Listing
Now that you have identified your site support, you will need to add them as users and assign them to the required role. You will require the site support’s email address. To Add A User From the menu on the ribbon bar, click ADMINISTRATION and then User Listing. Click . Enter the email address of...
Categories
Categories help customers identify and categorise different equipment types. This assists site setup for areas like checklists, reports, operator access, and better manage your reporting. What categories will describe your equipment? Here are some examples; LPG forklift, electric forklift, reach truck,...
Operators
Adding equipment operators is a very important task as it forms part of the site’s security that ensures correct operation of the system. Note that this process is part of the maintenance that the site support person will need to ensure they update as required. SmarTrack® makes this task easy as...
Checklists
Checklist questions; are linked to the category of equipment to ensure that the questions are relevant. All checklist questions are stored in a library and can be easily added or removed from equipment categories. are worded in such a manner that either a YES or NO response is required. For example,...
Messaging
What message information do you need your operators to see? The display provides information relevant to the equipment operator through the messaging system. In particular, the service request allows operators to initiate a request for a service for an issue on the equipment. The message areas that...
Fleet Numbers
What will you call your equipment? Do you have fleet numbers, asset numbers or rental numbers that are easily recognised by the end-user? During installation, the technician has to set the fleet number (or any number that will serve as an identifier) of the machine. Please provide the technician with...